insiteSMP - service master pro
service manager, scheduling, tech & truck inventory management
Service Master Pro offers tech management, truck inventory management and includes a comprehensive scheduling module that interacts with service bookings made either online or in the store from the POS. Get instant access to service booking details, property notes and any customer's service history.
SMP offers comprehensive service management in and out of the store and has full integration with your website and your "in field" service master pro mobile application.
SMP offers comprehensive service management in and out of the store and has full integration with your website and your "in field" service master pro mobile application.
service scheduler
- Create unlimited service types (instances)
- Ability to assign techs to service types based on qualifications
- Service scheduler can be viewed in month, week or day modes
- Clone service jobs to multiple days
- Easily assign or reassign dates or techs to service calls
- Create printable forms for locations where SMP mobile cannot receive internet
- Assign sub-techs for multi tech service calls
auto repeat scheduling
- Setup weekly, bi-weekly or monthly repeat scheduling for pool, hot tub, swim spa or area cleaning maintenance
- 3 repeat scheduling modes to select from
- Setup auto pay date for monthly maintenance contracts
- Setup auto invoicing
- Auto generate POS transaction for each monthly or weekly maintenance
service master pro mobile
- Obtain all required service booking details
- Create workorders
- Add products/parts to workorders / POS transactions
- Add notes to service calls
- Job punch clock
- Record water readings
- Update service call status
- Profile pools with built in profiler
- Profile hot tubs with built in profiler
- Take pictures of job site
- Direct SMS messaging between customers and techs
Everything techs in the field need to be connected directly to the business. No more lost work orders, inaccurate billing or loss of inventory.